The control center is one of the main and vital sections of the Special Communications Authority, where the center, through the technical and engineering staff present 24 hours a day, receives any malfunctions on the authority’s network, whether through phone calls from users or through warnings that appear on the management systems and take action Appropriate technical action, in coordination with all concerned divisions and departments, to resolve these faults as quickly as possible.

The control center is considered the main center for all sites and workshops spread throughout the Kingdom and affiliated with the Special Communications Commission. Coordination is carried out with these sites on a permanent and continuous basis to achieve the highest possible degree of readiness for the network systems and devices operating in the Special Communications Commission.